General

You can edit your Carboholix Account Information at any time.

We reserve the right to send you certain communications relating to the Carboholix service, such as service announcements, administrative messages and the Carboholix Newsletter, that are considered part of your Carboholix account, without offering you the opportunity to opt out of receiving them.

You can delete your Carboholix account by visiting our Account Deletion page. Please click here to read about information that might possibly remain in our archived records after your account has been deleted.

CONFIDENTIALITY AND SECURITY

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

To learn more about security, including the security steps we have taken and security steps you can take, please read Security at Carboholix.

At Carboholix.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy. We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information

What information do we collect? How do we use it?

Carboholix may gather the following types of information: (1) information given voluntarily while using a feature of this website, for example, during a registration process; (2) information gathered as a result of voluntary participation in a survey or poll, or when communicating with our webmaster or customer service Team Members; and (3) information gathered automatically when visitors visit our website.
In no case will Carboholix use personally identifying information for its own use or the use of any other party, except to provide the services you request or as required by law. Carboholix only reviews usage of our online content in the aggregate (meaning information summarized into large groups of users with no personally identifying information) to determine the most popular website features and to help us develop new content and service ideas.

Orders
When you place an order, we need to know your name, email address and delivery address. This allows us to process and fulfill your order and to notify you of your order status.

Subscribing to our Email Newsletters
When you subscribe to a newsletter, we may ask for your name and email address so we can send you the latest news and specials at Carboholix. If we ask for any other information, you can volunteer to provide it if you wish - but it is not required.

Third-Party Web Beacons
We use third-party web beacons from Carboholix to help analyze where visitors go and what they do while visiting our website. Carboholix may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.

Surveys and Polls
From time to time, Carboholix website users may be asked to participate in voluntary surveys and polls. As a part of this process you may be asked to supply personal information such as demographic information and lifestyle preferences. These surveys will be strictly voluntary and you can choose to disclose this information or not. When you respond to a survey, we may ask for your name, email address, and other specific information so we can administer and tally the survey results.

Contests
When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners.

Information Sharing

Carboholix will not sell or otherwise share personally identifying information with other people or non-affiliated companies except to provide services to you at your request, or as required by law. Carboholix will share this information with certain business partners to provide requested service that we do not provide directly. Carboholix will only share personally identifying information with these business partners if they agree not to disclose the information to other parties and agree not to use this information to solicit.

Carboholix may share aggregate data collected through its website that does not personally identify any party with our research partner, and may from time to time share this type data with other business partners.

Children

Parents should always supervise their children while online. Carboholix's website is not designed nor intended to collect personal information from children under the age of thirteen. So that we may comply with the Children's Online Privacy Protection Act, we ask that children under the age of thirteen not provide any personal information on this website.

Links

This website contains several links to other websites not controlled by Carboholix. We have attempted to choose our linked partners with great care; however, Carboholix is not responsible for the privacy practices of any linked site. You should read the privacy policy of each linked website to understand the related policy. This privacy policy applies solely to information collected through Carboholix's website. Any information you provide to third party websites will be governed under the terms of each websites’ privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third party websites. We have no responsibility or liability whatsoever for the content, actions or policies of third party websites. The inclusion of third party websites on our Site in no way constitutes an endorsement of such websites’ content, actions or policies.

Cookies

Carboholix may set and access Carboholix cookies on your computer. Carboholix may automatically receive and record information on our server logs from your browser, which may include your IP address, Carboholix's cookie information, session time, click path analysis, and the pages you request. Carboholix will only use this type data in an aggregate form which does not identify you personally.

Carboholix lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Carboholix's cookies.

Carboholix uses web beacons to access Carboholix cookies inside and outside our network of web sites and in connection with Carboholix products and services.

Site Traffic
We monitor customer traffic patterns and site usage to help us improve the design and layout of the Carboholix Web site. This includes your IP address, time and date of your visit, and which pages you visit. Carboholix can not tell exactly who you are, only, for example, that you were a visitor from xyz.com, you visited the site on July 22, 2000 and you visited page1.html, page3.html, and page6.html while you were here.

We may also use the information you submit to us to occasionally notify you about important changes to the Web site, new Carboholix services, and special offers we think you'll find valuable. If you would rather not receive this information, visit the Carboholix Policies page to unsubscribe to the newsletter or "opt-out" of future communications.

How does Carboholix protect customer information?
When you place an order, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Updating Personal Information

Carboholix understands that you may want to change or access your personal information. You may do so by following the directions on your e-newsletter. To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information.

"Opting In" and "Opting Out" of Mailings
Carboholix believes in only sending email notifications to those visitors who choose to receive periodic notices about new products, special sales, and interesting news. For that reason, we allow you to choose whether you want to be on our email list. Throughout the site and on our order form, we provide an area where you can add your email address to the mailing list (opting in) or remove it if you decide not to receive them anymore (opting out). If you are interested in subscribing or unsubscribing to our list, please go to our Subscription page.

Recommend product to a friend.

The information collected (friend's name and email address) is used to send a one time only email to the friend letting them know about the product that the user recommends.

Blog

Carboholix.com’s Guestbook is intended as a place where you can post general comments for public viewing about the Site and/or post your comments and experiences with the products. We reserve the right to edit or delete inappropriate language or comments from the Blog. All Blog postings become the property of Carboholix.com and may be made available, together with your full name, for public viewing.

Will Carboholix disclose the information it collects to outside parties?
Carboholix does not sell, trade, or rent your personal information to others.

 If we ever do decide to in the future, we will give you the option of "opting out" before we do so. Carboholix may however, provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal information.

Security

Carboholix has attempted to take all reasonable steps to have physical, electronic and procedural safeguards in place to protect personal information gathered through this website.

How does Google use cookies for Google Analytics?

Google Analytics is Google’s free web analytics tool that helps website owners understand how their visitors engage with their website. Google Analytics collects information anonymously, and much like examining footprints in sand, it reports website trends without identifying individual visitors. Analytics uses its own cookie to track visitor interactions. The cookie is used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different cookie is used for each website, and visitors are not tracked across multiple sites. Analytics requires that all websites that use it must update their privacy policy to include a notice that fully discloses the use of Analytics. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.

How does Google use cookies for conversion tracking?

Google uses cookies to help businesses that buy ads from Google determine how many people who click on their ads end up purchasing their products. The conversion tracking cookie is set on your browser only when you click on an ad delivered by Google where the advertiser has opted-in to conversion tracking. These cookies expire within 30 days and do not contain information that can identify you personally. If this cookie has not yet expired when you visit certain pages of the advertiser’s website, Google and the advertiser will be able to tell that you clicked the ad and proceeded to that page. Each advertiser gets a different cookie, so no cookie can be tracked across advertiser websites. If you want to disable conversion tracking cookies, you can set your browser to block cookies from the googleadservices.com domain.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Carboholix possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to before we do so. If you never want to receive any announcements or special offers from us, visit the Carboholix Policies page to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us.

Your consent

By using our Web site, you consent to the collection and use of this information by Carboholix. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. But always remember that you have the ability to edit ad delete your account information and preferences.

Tell us what you think
Carboholix is always interested in what our customers have to say. If you have any questions or concerns, please feel free to contact us.Carboholix welcomes your questions and comments about privacy. Please send e-mail to enquiries@carboholix.com.

Changes to this Privacy Policy

Carboholix may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Carboholix account or by placing a prominent notice on our site. Carboholix encourages you to review this privacy policy from time to time for any changes.